Royal Mail offers a redirection service to the general public which enables them to have mail which is addressed to them forwarded to a new address when they move. The data for this redirection service is held on a computer database known as the Royal Mail Redirection Database. This file is only supplied to Licensed computer bureau able to pass the stringent quality tests and security levels that Royal Mail demand.

The National Change of Address File
The redirection database contains the names, as well as the old and new addresses of customers who require permanent redirection. The National Change of Address (NCOA) file is an extract of this database which currently contains in excess of 9 million records and is expanding at an estimated rate of 100,000 names a month.

Why use NCOA?
If you recently checked your customer database, you would probably have realised there would be a significant quantity of 'gone-aways'. These may have been valuable customers who have moved and not informed you of their new address.

Using NCOA 'Tracking with Names' service will enable you to keep in touch with them. It is possible to match your existing customer list against the NCOA file. When a match is found, the customer's new address is added and the records are updated. You will then receive an updated file of new addresses found plus a full report.

With Intermedia you are guaranteed our data is cleaned against all the leading suppression files, be it consumer or business data you are after.

If you want to know more about the National Change of Address File or any of the other cleaning or bureau services, please CONTACT US TODAY